It took 20 days from the date of injury to get an MRI. A simple call to the Dr.’s office turns into a 15 minute ordeal. All I want to know is when they receive the results and what was said by the Radiologist. This can be done by the Dr.’s Nurse thanks to a note left in the file. However, before I can this small bit of information I have to be told by a very crabby front office person about office policy 1-19 and how I need to “simply wait my turn” for some information. I speak to the Nurse who says “well understand that I can only give you the results from the Radiologist but I can’t interpret the images. That’s beyond my scope.” Well no fucking shit Sherlock. All I am looking for are the results and the notes from the Radiologist.
When you are a patient, and it seems especially true when you are a patient who is frustrated and in pain, your information and your injury really does not belong to you. It is held hostage by oh so crappy front office folk and a litany of “well our policy is….” Fuck your policy. I don’t need to know it. You can provide the results so please do so when received. I’m sorry to have bothered you at work. JHFC!!
*Disclaimer. Once you get passed put upon and pissed off front office staff who have “policy” on a loop….the actual Dr., PA, and Nurse are always quite pleasant. But keep your eyes down and speak succinctly when you deal with the firewall of the front office.
It’s been 20-days, I’m in constant pain, my lower leg is moving all over the damn place with no stability and I want to know the next step!!
PCL tear, ACL sprain, MCL avulsion (sp?)
Nurse: Do you still want to keep that appointment next week with Dr. Judkins?
Me: Gee. No. Now that I know what’s wrong I think I will cancel my appointment and slap some essential oils on there and hope for the best. Of course I want to keep my appointment!!!
robbrethouwer 